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#Radiology #PatientPosts #CustomerCare (Live Webinar)

Event Details

#Radiology #PatientPosts #CustomerCare (Live Webinar)

Time: June 14, 2019 from 10am to 11am
Location: Advanced Health Education Center
Street: 8502 Tybor Dr.
City/Town: Houston
Website or Map: https://store.aheconline.com/
Phone: 1(800) 239-1361
Event Type: live, webinar
Organized By: AHEC
Latest Activity: May 6, 2019

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Event Description

Course Topics

  • Types of Social Media
  • Social media in the Workplace
  • Employee Postings
  • Patient Postings
  • How Posts Affect Your Reputation
  • Ensure Patient Satisfaction

Course Objectives:

At the conclusion of the course the participant should be able to:

  1. Discuss social media and how it affects the radiology department
  2. List the favorable reasons to use social media in the workplace
  3. List the reasons patients may make negative posts or rankings in social media
  4. Discuss how to proactively ensure all positive feedback from patients
  5. Describe how to sue the 4 Cs of Patient Satisfaction in Radiology

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